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Are Elevated Craft's Items Backed By A Warranty?Updated 4 months ago

Elevated Craft products have been designed to last decades when properly cared for. Manufacturing defects are super rare, but if you have a problem, we have your back! If you have an issue that you believe is a manufacturer defect, please reach out to us and include photos or videos so we can replace the defective part at no additional cost. See our warranty policy for more details.

Warranty Exceptions

The following are not covered by our warranty, but not limited to:

  • Dents, scratches, and other conditions to the product that occur over time are considered normal wear and tear.
  • Wear and tear on colored surfaces, laser etched or graphics that fade, flake or otherwise become removed. 
  • Broken glass that is damaged as a result of improper care, handling, and/or storage.
  • Misuse, abusive use, or intentional damage to the product.
  • Deterioration of the product arising under exposure to bleach, chlorine or other harsh chemicals. 
  • Lost or stolen product. 
  • Parts or products that have been disposed of or lost. 
  • All incidental or consequential damages that result from user misuse or mishandling of product(s) or care instructions within packaging (Dishwashing, etc.) or use other than intended in a typical household capacity.
  • Damaged packaging.
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