Check out which days our HQ & Fulfillment Center will be closed here.

In observance of U.S. Federal holidays, the Elevated Craft Corporate HQ &amp; Fulfillment Center will be closed:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">New Year&apos;s Day: Wednesday, January 1st</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Memorial Day: Monday, May 26th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Independence Day: Friday, July 4th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Labor Day: Monday, September 1st</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Thanksgiving Day: Thursday, November 27th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Christmas Day: Thursday, December 25th</li></ul>In addition to the above dates, Elevated Craft Corporate HQ will be closed:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Friday, May 23rd</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Monday, July 7th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Friday, August 29th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Friday, December 26th</li></ul>Shipping HolidaysElevated Craft &amp; it&apos;s carriers will not be shipping or delivering on the following dates:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">New Year&apos;s Day: Wednesday, January 1st</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">MLK Day: Monday, January 20th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Memorial Day: Monday, May 26th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Independence Day: Friday, July 4th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Labor Day: Monday, September 1st</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Thanksgiving Day: Thursday, November 27th</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Christmas Day: Thursday, December 25th</li></ul>

Holiday calendar - 2025

For the holiday season, items ordered between November 1st and December 31st can be returned until January 31st. Click here for more details.

For the holiday season, items ordered between November 1st and December 31st can be returned until January 31st.<div data-block="true" data-editor="49q6f" data-offset-key="7047f-0-0" id="isPasted"><div data-offset-key="7047f-0-0">To be eligible for a return, items must be in the same condition that you received them: new, unused, and in original packaging. Items sent back to us without first requesting a return by following the instructions below will not be accepted.&#xA0; </div><div>To start a return, head to our <a href="http://elevatedcraft.com/apps/returns" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank">Return Portal</a>.To learn more about our Return Policy, click&#xA0;<a href="https://help.elevatedcraft.com/en-US/what-is-your-returnexchange-policy-432077" target="_blank" rel="noopener noreferrer">here</a>. </div></div><div data-block="true" data-editor="49q6f" data-offset-key="ivkg-0-0"> </div>

Holiday returns

During the holiday season, we may have an extended fulfillment window due to a high influx of orders. That being said, Our team is hustling to get all orders fulfilled as quickly as they can!

Thank you so much for choosing us for your gifting this year!&#xA0;During the holiday season, we may have an extended fulfillment window due to a high influx of orders. That being said, Our team is hustling to get all orders fulfilled as quickly as they can!&#xA0;We really appreciate your patience and understanding as our fulfillment crew works hard to get your order out the door during this busy time.

How quickly will my order ship out during the holiday season?

Curious about how to return a gift and you don't want the original purchaser to know? Click here for more information.

If you received a gift that you&apos;d like to return for a different item, you can do so&#xA0;<a href="https://elevatedcraft.com/apps/returns" target="_blank" rel="noopener noreferrer">here</a>. (Don&apos;t worry, in most situations we won&apos;t tell the original purchaser!)When you get to the page, follow the steps applicable to your situation:If you have the original order information:<ol><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Head to our Return Portal <a href="https://elevatedcraft.com/apps/returns" target="_blank" rel="noopener noreferrer">here</a>.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Select the &quot;return a gift&quot; button.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Enter the original order number and shipping ZIP code.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Click the &quot;get started&quot; button.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Fill out the required information then click &quot;continue&quot;.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Select the item(s) you wish to return.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">For &quot;Why are you returning this item?&quot; select &quot;The item was purchased as a gift...&quot; and then select the option that best describes your situation.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Choose the item(s) you wish to receive in return.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Once all items for return have been selected, scroll down and click &quot;Continue with return&quot;.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Review your return and click the box acknowledging that you have read, understand, and agree to the return policy conditions then click &quot;Submit return&quot;.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Select how you would like your return label generated &amp; then drop package off at your closest USPS location. We&apos;ll process the exchange request within five (5) business days of the original item(s) having been returned to us.</li></ol>If you do not have the original order information:Don&apos;t have the original order information handy? Don&apos;t worry, just follow these steps:<ol><li style="font-family: Arial, Helvetica, sans-serif;">Head to our Return Portal&#xA0;<a href="https://elevatedcraft.com/apps/returns" target="_blank" rel="noopener noreferrer">here</a>.</li><li style="font-family: Arial, Helvetica, sans-serif;" id="isPasted">Select the &quot;return a gift&quot; button so you can fill out the form without the original purchaser being notified.</li><li style="font-family: Arial, Helvetica, sans-serif;">Select &quot;Don&apos;t have your order information?&quot;.</li><li style="font-family: Arial, Helvetica, sans-serif;">Fill out the form in full and then click on &quot;Continue&quot;. Once submitted, our team will be in touch with you via email (usually within 2 business days) for next steps.</li></ol>Please let us know if you need further assistance by contacting us <a href="https://contact.gorgias.help/en-US/forms/i7uq8fn0" target="_blank" rel="noopener noreferrer">here</a>.A Few Extra Things To Know<ul><li style="font-size: 16px;">Exchanging for Item(s) of Lesser Value: If the item(s) you are requesting in exchange are less cost than the item(s) in the original order, the difference in price will be refunded to the purchaser&apos;s original form of payment (so, you know, make sure you have a conversation with them in advance if you want to avoid a potentially awkward situation!).</li><li style="font-size: 16px;">Exchanging for Item(s) of Greater Value: If the item(s) you are requesting in exchange are greater than the cost of the original order, we will reach out to you (via email) when your return has been received &amp; inspected and send you an invoice to complete that covers the difference in price.</li><li style="font-size: 16px;">Returning for a Refund: If you return gift item(s) for a refund, we can only issue the refund back to the purchaser&apos;s original form of payment - we cannot issue the refund to you (so you&apos;re better off selecting a different item or two so the purchaser doesn&apos;t know you returned your gift!).</li><li style="font-size: 16px;">Store Credit: At this time, we do not offer store credit for future purchases.</li><li id="isPasted" style="font-size: 16px;">Non-Elevated Craft Items: Be sure to only send Elevated Craft Products - we are not responsible for returning any item(s) sent in error back to you, and any non-Elevated Craft items will be disposed of.</li><li style="font-size: 16px;">Pack Your Return Carefully: Please be sure you securely pack every item being returned. Items damaged in return transit are not eligible for exchange or refund. &#xA0;Please use original shipment packaging if available.</li><li style="font-size: 16px;">Ineligible Items: Custom engraved orders &amp; warranty claim orders are not eligible for returns or refunds.</li><li style="font-size: 16px;">Shipping Costs: Original shipping fees are nonrefundable.</li><li style="font-size: 16px;">Drop-Off Receipts: We recommend keeping your drop-off receipt for peace of mind. If there is any issue with your return label or shipping, our team will work with you to sort things out.</li><li style="font-size: 16px;">Verified Elevated Craft Orders: All returns must be for verified <a href="https://elevatedcraft.com/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">ElevatedCraft.com</a> orders. If you purchased any of our items through a different source, please contact them directly.</li></ul>

How can I return a gift?

Have a question about one of our Elevated products or need help with an order you placed? We are here to help Monday-Friday 9am-5pm MST

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Holiday Returns

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Overview of the Essential Edition Hybrid Cocktail Shaker

Is the Essential Edition Hybrid Cocktail Shaker dishwasher safe?

How does the double wall vacuum insulation in the tumbler affect dilution?

How do I know when to stop shaking if the outside of the shaker doesn't get cold?

The Essential Edition Hybrid Cocktail Shaker sounds great, but does it do well with cocktails that use egg whites?

What is a "Hybrid Cocktail Shaker"?

Why haven't I seen a shaker like this used in commercial bars?

I have arthritis - will I be able to open the Essential Edition Hybrid Cocktail Shaker?

How to open/seal your Hybrid Cocktail Shaker

How much liquid does the Essential Edition Hybrid Cocktail Shaker hold?

Is the Essential Edition Hybrid Cocktail Shaker really leak-free?

Does the Elevated Craft Essential Edition Hybrid Shaker work with a Hawthorne strainer?

How do I get the best flow using the built-in strainer?

Will I need to replace the gaskets often?

Does the measuring top show half measurements?

What are the dimensions of the Essential Edition Hybrid Cocktail Shaker?

How do I deep clean my Hybrid Cocktail Shaker?

Can I buy a replacement lid for my Essential Edition Hybrid Cocktail Shaker?

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I received an additional gasket with my Essential Edition Hybrid Cocktail Shaker

Essential Edition Hybrid Cocktail Shaker

Overview of the Diamond Edition Hybrid Cocktail Shaker

What are some of the new features on the Diamond Edition Hybrid Cocktail Shaker?

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Can I buy a replacement lid for my Diamond Edition Hybrid Cocktail Shaker?

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Will you offer large product bundles featuring the Diamond Edition Shaker?

Diamond Edition Hybrid Cocktail Shaker

Overview of the the Hybrid Cocktail Glass

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Is the clear cup made from plastic or glass?

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Hybrid Cocktail Glass

Overview of the Hybrid Pint Glass

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Hybrid Pint Glass

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