Can I return my Amazon order directly to Elevated Craft?Updated a month ago

If you purchased any Elevated Craft items from Amazon and ultimately wish to return them, we ask that you contact their customer service to make the return directly to them.

However, before making your return, please contact us with any concerns you have as we may be able to help.

If you wish to move forward with returning any Elevated Craft items you purchased through Amazon, follow these steps:

1. Log into Your Amazon Account:

   • Go to Amazon.com and sign in with your Amazon account credentials.

2. Navigate to Your Orders:

   • Click on "Returns & Orders" at the top right corner of the homepage.

3. Find Your Elevated Craft Order:

   • In the list of your recent orders, locate the Elevated Craft product you wish to return or exchange.

4. Initiate the Return or Exchange:

   • Click on the "Return or Replace Items" button next to the relevant order.
   • Follow the on-screen instructions to select the reason for your return or exchange.
   • Choose the preferred method for returning your item (e.g., drop off at a designated location, mail it back using a provided shipping label).

5. Pack and Ship Your Item:

   • Once you've completed the return request, pack the item securely.
   • Attach any provided shipping labels and drop off the package as instructed by Amazon.

6. Track Your Return:

   • You can track the status of your return or exchange in the "Your Orders" section on Amazon.

Important Notes:

• Amazon Policies: Make sure to review Amazon's return and exchange policies for details on eligibility and time frames. Items purchased through Amazon are subject to their return and exchange policies.
• Refunds and Replacements: Refunds and replacements are processed by Amazon according to their policies.
• Customer Support: For any issues or questions related to your return or exchange of Elevated Craft items purchased on Amazon, please contact Amazon Customer Support directly.

If you have any other questions about your Elevated Craft products, feel free to reach out to us. We're here to help!