I Received A Damaged Item. Help!
Did your order arrive damaged? Don't worry, we've got your back! Click here to learn more.
Did your order arrive damaged? Don't worry, we've got your back! Click here to learn more.
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your order must be in the same condition that you received it. Click here to learn more.
At this time we only offer returns (for refund) on items purchased through ElevatedCraft.com. We do not offer store credit.
Most refunds are processed within 5 business days of the order being returned to us. Click here for more information.
If you find yourself in this situation, click here to learn more about how refunds are processed.
Questions about how your refund was calculated? Click here to learn more.
Purchased your Elevated Craft items from Amazon? Please initiate your return directly with them. But before you do that, please contact us with any product concerns you may have as we may be able to help.
For a return or refund on items not purchased directly through our website, please speak with the retailer where you purchased the items. But first, please contact us with any product concerns you may have as we may be able to help.
Change your mind? Find out how to request an exchange here.