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🔀 Returns/Exchanges

I Received A Damaged Item. Help!

Did your order arrive damaged? Don't worry, we've got your back! Click here to learn more.

What Is Your Return Policy?

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your order must be in the same condition that you received it. Click here to learn more.

Can I Return My Order To Elevated Craft For Store Credit?

At this time we only offer returns (for refund) on items purchased through ElevatedCraft.com. We do not offer store credit.

When Can I Expect My Refund?

Most refunds are processed within 5 business days of the order being returned to us. Click here for more information.

I Had To Cancel My Credit/Debit Card But Now Want A Refund - What Do I Do?

If you find yourself in this situation, click here to learn more about how refunds are processed.

My Return Has Been Processed For The Incorrect Amount

Questions about how your refund was calculated? Click here to learn more.

Can I Return My Amazon Order Directly to Elevated Craft

Purchased your Elevated Craft items from Amazon? Please initiate your return directly with them. But before you do that, please contact us with any product concerns you may have as we may be able to help.

Can I Return My Order To Elevated Craft If I Purchased From Another Retailer?

For a return or refund on items not purchased directly through our website, please speak with the retailer where you purchased the items. But first, please contact us with any product concerns you may have as we may be able to help.

I Would Like To Make An Exchange. How Do I Do That?

Change your mind? Find out how to request an exchange here.