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The return portal cannot find my order - help!Updated 10 days ago

If the Return Portal cannot find your order, it probably means one or some of the following:

  • You have exceeded the 30-day return/exchange window.
  • Your order was not placed on ElevatedCraft.com
  • You have already made a return/exchange for the order in question.

If all else fails, feel free to reach out to us with your order number handy & we can investigate further with you.

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