Returning items bought from Amazon or another retailerUpdated 19 hours ago

If you bought Elevated Craft products from Amazon or another retailer, your return goes through that retailer and follows their return policy. We can only accept returns for orders placed on ElevatedCraft.com.

Before you return anything, please contact us with any product concerns. We may be able to help, for example with a replacement part or a warranty issue, if you bought from us, our Amazon storefront, or an authorized retailer.

Amazon orders

To return an item bought on Amazon, sign in to Amazon.com, go to Returns & Orders, find your order, and select Return or Replace Items. Amazon handles the return, refund, or replacement under its own policies. For questions about an Amazon return, please contact Amazon Customer Service.

Other retailers

Please contact the retailer you bought from to start a return or request a refund.

Not sure whether a seller is authorized? See Buying from Amazon, retailers & other websites.