Is There An Elevated Craft Customer Support Phone Number?Updated a month ago
At this time, we do not offer phone support but we are more than happy to assist you via email. To contact our Customer Support team, please use our Contact Form. In addition to your name and email address, please provide us with your order number (if applicable) and any details about how we can help.
Elevated Craft is committed to providing the best experience possible and we find that email offers us the ideal support channel to use because our support team can view customer history (previous orders, product reviews, previous support tickets, etc.) that allow us to view all relevant customer/order information in most situations. Additionally, sometimes sharing screenshots or pictures help us understand an issue quicker than a conversation over the phone.