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My Free Gift Was Not Included In My Order - What Can I Do?Updated 4 days ago

Did you check if you added your free gift to your shopping cart before completing your order?

As soon as your order has been processed and/or shipped by our fulfillment center we cannot add it to the order or send the free gift separately.

Please don't forget to add it manually to your next order.

When applicable, free gift with purchase is only available while supplies last. The item must be redeemed via your online shopping cart and will not be automatically added for you. If the promotional item is not claimed, you will not receive your item. The free gift is not valid in conjunction with any other offer or discount code or promotion. Gifts and offers are subject to change at any time and without notice. Shipping costs do not count towards your order total. Only available on the Elevated Craft website. Other exclusions may apply.

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