How do I track my order?Updated 3 days ago
Tracking your order
Once your order ships, you'll get a shipping confirmation email with a tracking link. You can also track your order on our website using your order number or tracking number.
For the most detailed updates, check the carrier's tracking page directly. We see the same tracking information you do, so the carrier is your best source:
My tracking number isn't showing any movement yet
Please allow 24 hours after you receive your tracking number for it to show movement. During busy seasons, it can take a few business days for the carrier to post the first update.
Statuses like "Pre-shipment" (USPS) or "Pending" (FedEx) often stay in place even after the carrier has your package, usually because it missed a scan. Don't worry: your package is most likely on its way, and tracking typically updates within 72 hours.
What is an "Estimated Delivery" date?
The estimated delivery date comes from the carrier, based on their expected transit times. It's an estimate, not a guarantee, and weather, carrier issues, or high volume can cause delays. Once your package is with the carrier, they manage delivery, and we can't speed it up or change their timeline.
If you paid with Shop Pay, your order may also be covered by Shop Promise.
Still no updates?
If your tracking hasn't updated in 5 business days, see My order is delayed or tracking isn't updating.