What Are Your Shipping Rates?
Shipping rates are calculated at checkout and are based on the weight and size of the items in your order as well as the destination the order is being shipped to. Click here to learn more.
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🚚 Shipping
Express & Expedited Shipping Options
Orders are processed within 24-28 hours of receipt (processing time does not include weekends or holidays). Click here to learn more.
Does Elevated Craft Ship Internationally?
We do! To confirm if we are able to ship to your country, head over to the checkout page. From there, you can enter in your address to view available shipping rates and options.
How Much Can I Expect To Pay For Customs/Duties?
Our prices do not include VAT, GST, or other country taxes. Our terms of sale for international orders are FOB destination. This means you pay all duties or taxes in your country. Click here for more information.
How Do I Track My Order?
You can track your order here - just have your order number or tracking number handy!
How Fast Are Orders Processed?
Most orders are processed within 24-48 hours of receipt (processing time does not include weekends or holidays) Click here to learn more.
How Do I Make Changes To My Shipment?
In limited cases, we may be able to make changes to an order prior to it being shipped. Click here for more details.
My Order Is Missing! Help Me!
Does the tracking on your order show "delivered" but your order isn't in your hands? Click here to learn next steps.
Help! My Order Was Damaged During Shipping!
If you receive an order that is damaged during shipping, we've got your back! Click here to learn next steps.
Where Is My Order Shipping From?
Most orders ship from our Fulfillment Center in the Atlanta, GA metropolitan area. Special orders (such as custom engraved orders) ship from our HQ in Scottsdale, AZ.
My Tracking Hasn't Been Updated In A While. What Are My Options?
Tracking hasn't updated in a few days? Click here to learn more about how we can help.
Do You Ship to APO, FPO, Or PO Boxes?
Yes, we offer USPS Shipping to APO, FPO, and PO Boxes.
What Happens If My Order Is Returned To Sender?
If your order is returned to sender, please contact us so we can verify your address and arrange for a replacement order if so desired.
Refusing A Delivery
The costs of shipping your order, the cost of shipping your order back to us, and any duties/taxes paid on your behalf will be deducted from your refund.
Do You Offer Free Shipping?
Yes! We are pleased to offer FREE standard shipping for US orders $95 and up after discounts and before tax.
How Can I Change My Shipping Address?
Once your order has been placed, we might still be able to update your shipping address, but this will depend on the status of your order. Click here to learn more.
Do You Ship Orders On Weekends?
Orders are processed and shipped Monday to Friday (excluding public holidays). If you place an order on Friday afternoon, there is a good chance it won't be shipped until the following Monday. Click here for more.
I'm Going On Vacation. Can I Have My Order Shipped To A Hotel Or Resort?
Going on that well-earned vacation and want to have your order shipped to where you'll be staying? Click here for more details.